Support

FAQs and instructions to help you make bookings, manage your online account and monthly plans

Bookings

How do I make a booking?

Monthly Plans

Where Can I See the Details of My Monthly Plan?

Do I still pay when classes are not running?

How Do I Change the Card Attached to my Monthly Plan

Cancelling a Monthly Plan

What Happens if my Card is Cancelled/Expired/Rejected?

Credits for Lessons Cancelled

How Do I Switch to Monthly Payments?

How is the Initial Payment Calculated?

How are Monthly Payments Worked Out?

What is the Month in Deposit?

Editing My Details

How do I change my personal details?

Verifying My Email Address

Dancer Medical Details

Payments

3D Secure Payment Authorisation

Making a Payment

I Can't Add a Payment Card to My Account

My Classes

Cancelling My Lessons / Classes

Logging in

How do I log in?

Resetting a Known Password

Resetting a Forgotten Password

My Dancers

I’m having trouble saving medical details

Contact Us

Contacting Your Local LDA Office (Existing Customers)

My Local LDA Office (New Customers)